Voyles CDJR Recognized!
2017 Customer First Award for Excellence
FCA announced that 387 Chrysler Dodge Jeep RAM dealerships in the country won the coveted Customer First Award for
Excellence certification. Many dealerships were considered, but the winners
showed the highest levels of sales and service experience. They demonstrated
optimum care for their customers and scored stellar ratings for customer
Ed Voyles CDJR is proud to say that we won this
prestigious award! Learn more about the award and why we are proud to receive
Satisfaction is Always Most ImportantWithout happy customers, we wouldn't be in
business. In a digital age, poor online reviews can ruin any restaurant, shop,
or dealership. We make sure to always treat our customers with the utmost
respect and world-class service, so they only have smiles on their face when
they leave our facility.
FCA created the award with J.D. Power to
improve customer satisfaction for Chrysler Dodge Jeep RAM dealerships. The
award focuses on sales and service and we make sure to exceed their marks. We
train our employees to not only know about our vehicles, but we teach them how
to treat every single person who walks through our doors. Whether you come in
for an oil change or are shopping for a new car, we make sure you are properly
taken care of.
Mopar works closely with CDJR dealerships to
provide the best replacement parts on the market. They work closely with
customers to make sure that they are satisfied with their services. All 2,600
Chrysler, Jeep, Dodge, Jeep, RAM dealerships are eligible but you must excel
in the following categories: facility certification, performance measures,
training certification, employee surveys, and process validation. We are happy
we meet the mark.
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
Let Us Show You the Customer First Difference
Visit Ed Voyles CDJR and Experience Superior Customer CareExperience amazing customer service and come in for all your automotive needs. We can't wait to help you find the car you want, finance your next vehicle, or service your car. Contact us online for any questions or give us a call directly at (844) 307-9870.